Views: 0 Author: Site Editor Publish Time: 2025-07-21 Origin: Site
Enhancement of services Strengthening of after-sales services
In order to further enhance the customer service experience and strengthen the technical support and after-sales protection system construction in overseas markets, from July 21, 2025, to August 8, 2025, China National S inotruk welcomed a delegation of important customers from Zambia to kick off two week-long systematic training and exchange activities.
The training activity in China was organized by Sinotruk Hubei Huawin Special Vehicle Co., LTD. and covered a variety of sections including operation training of heavy truck products (Howo TX 6X4 dump truck, Howo TX 8X4 dump truck, Howo NX 6X4 dump truck, Howo NX 8X4 dump truck, Sinotruk Sitrak G7 8X4 dump truck, etc.) operation training, maintenance knowledge explanation, production process tour, technical Q&A and other sections. With rich content and diverse forms, it comprehensively improved customers' understanding and ability to use Sinotruk products.
At the opening ceremony of the training, the relevant person in charge of China National Heavy Duty Truck (Sinotruk) warmly welcomed the arrival of Zambian customers and pointed out that, "Zambia is one of the important markets of CNHTC in Africa, and we have always been adhering to the core concept of ‘Customer Satisfaction is Our Purpose’, and we have continued to provide our global customers with We have always adhered to the core concept of ‘Customer Satisfaction is Our Purpose’ and continued to provide customers around the world with quality products and professional services. This training is not only a technical exchange, but also a reflection of the further deepening of cooperation between the two sides."
As a leading enterprise in China's commercial vehicle industry, China National Heavy Duty Truck (Sinotruk) has always adhered to the customer-centered approach and actively promoted the “going out” strategy. In the future, China National Heavy Duty Truck Corporation (Sinotruk) will continue to increase its support in the international market, provide global customers with better products, services and training support, and work together to build a new pattern of mutually beneficial and win-win international cooperation.