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Q Which customer bought your trucks in large quantity?
A There are many, like Dangote in Nigeria, Azam in Tanzania, Multiple Haulier in Kenya etc.
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Q What is your advantages, compared to other brands of trucks, say FAW and SHACMAN?
A SINOTRUK trucks has the largest share in the market, both international and domestic, spare parts are accessible everywhere, FAW is too weak in axles and beams, not suitable to work under harsh conditions, SHACMAN is more expensive and less comfortable.
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Q How to ship the truck?
A Usually by ro-ro or bulk vessels, sometimes we also choose flat-deck containers, before on board the truck will be waxed for proof of rust.
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Q Do you have overseas post-sales support?
A Yes. We have professional service team over one hundred countries and areas. If you need training before using, our training team will come to teach your drivers, also when some problems happening during using, our technician will help you find the problem and lead your stuff to repair it. What’s more, spare parts are generally available locally as we have agents who surely have warehouse to stock there. So, don’t worry about this.
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Q What is warranty from factory?
A It is 50,000 km or 6 months from the date of shipping, covering engine, gearbox and axles for dump truck, mixer truck, crane truck and garbage truck; It is 100,000 km or 12 months from the date of shipping, covering engine, gearbox and axles for tractor truck and cargo truck; It is 50,000 km or 6 months from the date of shipping, covering axle, beam and landing gear for trailers.
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Q How long does the production take?
A It takes 25-50 days to finish.
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Q What is the payment term?
A We can do T/T, usually is 30% deposit in advance, 70% balance after truck and trailer are ready before shipment.
Also accept L/C from reputable Bank.
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